Privacy Policy

Skinner Pool & Construction is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or communicate with us via phone, email, or SMS (text message).

By using our website or providing your information, you agree to the terms outlined below.

1. Information We Collect

When you interact with our website or services, we may collect:

Name

Address

Phone number

Email address

We collect personal information that you voluntarily submit through our website forms, email, or during phone consultations. This includes:

Contact Information: Name, home address, phone number, and email address.

Project Details: Specific interests (e.g., custom pool builds, renovations, or outdoor kitchens) and your preferred timeline for a consultation.

Communication Records: Any information you provide when you contact our support team or respond to our SMS notifications.

Service interests (pool construction, outdoor living, etc.)

Preferred consultation time

IP address, browser type, pages visited, and referral data

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide estimates

Schedule consultations

Deliver project updates

Send service-related communications

Improve our website and customer experience

We may also use analytics tools to collect anonymous, aggregated data to improve performance. This data does not personally identify you.

We use your information to provide construction estimates, schedule consultations, deliver project updates via phone, email, or SMS, process payments, and improve our website experience, ensuring that mobile opt-in data is used exclusively for service-related communications and never shared with third parties for marketing.

3. SMS & Text Messaging Policy (A2P 10DLC Compliance)

By submitting your phone number through our website or forms, you consent to receive SMS text messages from Skinner Pool & Construction related to:

Appointment scheduling

Estimate follow-ups

Project updates

Service notifications

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance

We do not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes.

Your SMS consent is not shared with third parties or affiliates for marketing.

4. Mobile information sharing statement

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for any reason.

Customers opt-in to receive SMS by entering their phone number into a contact form on our website. On the form, there is a separate, unchecked checkbox that explicitly states: 'I agree to receive SMS communications from Skinner Pool & Construction.' This consent is voluntary and not a condition of purchase. Additionally, customers may opt-in verbally during phone consultations, after which we send a one-time confirmation text to verify consent.

5. Email & Promotional Communications

If you provide your email address, we may send updates, promotions, and service-related information. You may opt out at any time by contacting:

📧 [email protected]

6. Sharing of Information

We may share information only when necessary to:

Provide requested services

Work with trusted contractors or team members

Comply with legal obligations

Protect business operations and customer safety

We do not sell personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for any reason.

7. SMS Opt-In Details

Customers opt-in to receive SMS by providing their phone number through a dedicated contact form on our website. This form includes a separate, non-pre-ticked checkbox where users explicitly agree to receive project updates and scheduling notifications. Additionally, customers may provide verbal consent during a phone consultation, which is followed by a manual opt-in confirmation text. Consent is strictly voluntary and not required as a condition of purchase.

8.Cookie and Tracking Practices

We use essential, analytical, and marketing cookies to provide a secure website, analyze visitor behavior for service improvements, and deliver relevant advertisements, while always allowing you to manage or withdraw your tracking consent through your browser or our on-site settings.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee complete security.

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. Cookies do not store personally identifiable information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Updating Your Information

To access, update, or request deletion of your information, contact:

📧 [email protected]

Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.

9. User Rights

You have the right to access, correct, or delete your personal information, as well as the right to opt-out of marketing and receive services without discrimination; simply contact us via email or phone to submit your request.

Contact Information

Skinner Pool & Construction
📞 281-541-3111
🌐 https://skinnerpoolconstruction.com
📧 [email protected]